Thursday, October 11, 2007

Someone forgot to turn out the lights...the old guard is dead

Well, here's something I NEVER in my wildest dreams would have thought would happen, but it's finally here, the END of the Old Guard at Linden Lab.

Apparently, the last remaining holdout, Char Linden, has finally been converted over. Now she's the "Propaganda Minister" to Linden Lab Support.

It's a sad day really, Char was my very first "Mentor Boss" and I really enjoyed working under her (shut up you filthy minds). When she left for the "Teen Grid", I was actually jealous that Linden Lab was transferring their best asset to the Teen Grid, instead of the high revenue generating Adult Grid. I understand the need for those kind of things, but to lose Char Linden like we did, just didn't feel good to me.

Then today, the worst happen, Char posts a "Welcome New Employee's" Blog Posting and then, in the 3rd Comment, actually says that, well, let's get it right shall we:

"They work together answering requests and tickets coming in through our groovy Support Portal which a link can be found in world at Help/Additional Help or at our website Support section."

That Groovy Support Portal? You mean the one where people spit back Knowledge Base Articles and close your Trouble Ticket as SOLVED when they do? This is what Char's definition of "GROOVY SUPPORT" has become?

You know, there was a time in Second Life, when you could IM ANY Linden online and ask for help, and the funny thing was, they'd do it. Try that these days and see what happens. Everyone runs around with their BUSY mode enabled, not caring about the average Resident in-world, if you need ANY kind of help today, you have to go through the, "Groovy Support Portal", which is really a waste of time. Quite frankly you could read a book and learn something you didn't know, which is a lot more then what you are going to get from the "Groovy Support Portal".

Anyway, I really did have hope that Char wouldn't sell out like this, that she was above the fray, and would stick to the Old Guard ways, but alas, it looks like I'm wrong, the last of the Old Guard is dead, and I fear with it, so shall Second Life be in the soon coming months.

Turn out the lights when you leave tonight, there's no one left on OUR Side!

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